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Returns & Exchanges

Properly Tied offers convenient return and exchange options.

Damaged or Incorrectly Received Items

If you received a damaged item or an incorrect item, please use our return portal to return the items and select the correct reason for return. You have 30 days to return the item for a refund and 60 days to return for a store credit or exchange.

Returning a Gift or Returning a Pop-Up Tour Purchase

If you are the recipient of a gift originally purchased at properlytied.com or a Properly Tied Pop-Up, we will need to update information associated with the original purchase. Please contact our Customer Care Team here with the purchasers name, emai

Returns & Exchange Policy

If you need to return or exchange a product for any reason, we will process an exchange or refund for products that are unworn, unwashed, and in like-new condition and within our return time frame. Items must be originally purchased at properlytied.c

Check Status of Return

Need to check the status of your return? Properly Tied is here to assist!. First, review the Properly Tied Return Policy to ensure a smooth process. When shipping products back to us, make sure to include all packing materials. Allow 10 to 12 busines