Returns & Exchange PolicyUpdated 8 months ago
If you need to return or exchange a product for any reason, we will process an exchange or refund for products that are unworn, unwashed, and in like-new condition and within our return time frame.
Items must be originally purchased at properlytied.com to qualify. If purchased at a local or online retailer, returns and exchanges may be facilitated through said retailer in accordance with their policies.
For eligible returns you may request:
| Exchanges & Store Credit: FREE within 60 days. | Original Payment Method: $9.95 flat return rate within 30 days. |
Orders can not be returned or exchanged after 60 days from the order date.
The full amount paid minus shipping fees and discounts will be credited 7-10 days upon processing of the returned item(s).
Return Exclusions:
“FINAL SALE” or “ALL SALES FINAL” items are offered at clearance prices and may not be returned. This includes "semi-annual", "final flight", "last call", "spring cleaning", and "12 Days of Christmas" promotions as they are offered at deep discounts.
Other items considered final sale are as follows: undergarments and socks.
If you have questions about eligibility, please contact our Customer Care Team here.
